All website subscriptions come with a mandatory 6-month term agreement or contract that applies to the subscription plan you choose.
Start of Service
Service begins immediately after your initial payment is successfully processed. From that point, you’ll be charged the subscription rate stated at the time of purchase on a monthly basis. Payments will continue for as long as you maintain an active website subscription plan.
Renewal Policy
At the end of your 6-month term, your subscription will automatically renew unless you cancel in advance. Renewal rates are subject to change; however, we will always provide advance notice of any pricing adjustments to ensure transparency and allow you time to evaluate your options.
Cancellation and Refund Policy
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Full Refund for Early Cancellations:
If you cancel within 14 days of your original subscription purchase, you are eligible for a full refund of your first payment. -
Partial Refund for Cancellations After 14 Days:
If you choose to cancel after the initial 14-day period, you will be charged 50% of the remaining balance of your 6-month term agreement. Your service will remain active until the end of the current billing period for that month.
Example:
If you cancel three months into your subscription (halfway through the 6-month term), you will be charged 50% of the subscription fees for the remaining three months of your term.
- How to Cancel:
You can cancel your subscription at any time by contacting our customer support team. Cancellation requests must be submitted via email, phone, or through our account management portal.
Billing Information
Payments are processed on the same day each month as your initial subscription date. For example, if you sign up on the 5th of the month, subsequent payments will be charged on the 5th of each following month.
Important Notes
- Partial months are not prorated.
- After your cancellation request is processed, your website plan will remain accessible until the end of the current billing period.
- If your subscription is not renewed or is canceled, your website and associated services will be taken offline at the end of your active term.
We are committed to ensuring a clear and fair process. Should you have any questions about these terms or need assistance, our customer service team is here to help.